1. Check whether the charger is damaged or not. If it is, replace the charger with a new one.

2. Check whether the battery is damaged or not. If it is, replace the battery with a new one.

In order to avoid this issue in the future, it is important to use only original chargers and cables that are compatible with your device. Avoid using cheap or counterfeit chargers as they can cause damage to your scooter and potentially harm you.

Regularly cleaning the charging port with a soft brush or cotton swab can also prevent the accumulation of dirt and debris that can cause a short circuit and spark.

If you have any further questions or concerns, please do not hesitate to contact our customer support team for assistance. We are always here to help you with any issues you may encounter with your device. We can also connect you with a local authorised service location for repairs.